Customer Service Representative (CSR)

Since 2002, County Farm Centre’s retail store has provided customers with a one-stop shop offering a friendly, knowledgeable and welcoming shopping experience. We offer a wide variety of products that range from frozen food to work gear, Tools to Toy and everything in between. Now we are looking to add to our team to continue our legacy of serving the Quinte region.

ESSENTIAL JOB FUNCTIONS

An ideal candidate must be friendly, caring and able to provide excellent customer service. They must be able to work well within a team environment but are also self-motivated enough to perform capably on their own. A successful candidate must comfortable with computers. Eagerness and the ability to learn new tasks are important to the success and future growth of the County Farm Centre. Some of the daily job functions include:

  • Greeting and welcoming customers
  • Providing knowledgeable support to customers
  • stocking shelves in the store and warehouse,
  • Help loading vehicles for curbside pick up
  • process transactions through stores point of sale system while handling cash operations,
  • answer general inquiries via the telephone
  • Assist in cleaning and disinfecting the store.

This job will involve being on your feet for an 8 hour shift, some heavy lifting of stock (up to 50 lbs.), working in our freezers for short periods of time at temperatures of -18°C/0°F is also required (Coat provided)

Performs other duties as assigned

REQUIREMENTS

  • Have a friendly and ready to learn attitude
  • Available to work Monday-Saturday shifts rotating weekly
  • Previous Customer service or retail experience is an asset
  • Excellent communication and time management skills
  • Demonstrated knowledge of computers and systems.
  • Demonstrated ability to take initiative and be a self starter.
  • Has own transportation to and from work
  • Able to lift 50lbs
  • CSA approved safety boots or shoes are mandatory safety attire.

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • RRSP match
  • Store discount

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Picton, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Customer service: 2 years (preferred)

Work Location: In person

Seasonal Driver (Tender Truck Driver)

Since 1994, County Farm Centre has been providing Quinte Region with the very best in Crop services, Fuel/Home Heat Delivery, Livestock feed and Retail shopping. Our agronomy division currently includes crop inputs, including seed, fertilizers and chemicals, custom application, and precision ag. Teamwork and collaboration are at the centre of everything we do here and now we are looking to add to our team to continue our legacy of serving the Quinte region.

ESSENTIAL JOB FUNCTIONS 

The Driver operates a single, tandem or 4 axle truck for delivery and/or pick-up of bulk fertilizer or bulk water to customer farms/fields, County Farm Centre Ltd. custom application equipment and other company branches, following specified time schedules An ideal candidate must be friendly, a Team player, have a great attention to detail, be efficient and have a great driving record.

1) Operates all assigned vehicles, single, tandem or 4 axle configurations, forklifts, etc. in accordance with established safety standards and proper vehicle operation techniques.  

2) Performs and records daily safety checks of assigned vehicle(s) and associated equipment by conducting pre-trip inspections, such as checking fuel and oil levels, inspecting tires, lights, and brakes.  Follows the preventative maintenance program and maintains a clean truck to present a professional appearance. 

3) Loads and unloads bulk fertilizer safely on assigned truck.  When loading, ensures loads are secure/tarped, evenly balanced and distributed from the front of the truck to the back and from side to side, as well checks axle weights and loads them in accordance with the Ministry of Transportation regulations

4) Ensures that all deliveries and pickups are made in accordance with time schedules and performs duties in a manner that promotes superior customer service and professionalism within the company and the industry. Builds strong customer relations, reports customer comments and concerns, makes suggestions to improve service levels.

5) Ensures that all associated documentation, such as bills of lading, transfers and weigh tickets are completed accurately and returned to the branch location at the end of the day with the daily truck report to ensure timely receiving and payment of invoices.

REQUIREMENTS

1) a high school diploma, college diploma, or equivalent, or a combination of experience and training to provide the required knowledge and skills.

2) Must also possess a valid DZ driver’s license, a driving abstract that represents a history of safe operation, as well as the ability to maintain insurability.

3) Will be required to work extended hours, particularly during peak seasons.

4) Proven ability to work independently, and in a team-oriented environment, and achieve results through others.

Interested candidates can send a resume and cover letter to careers@countyfarmcentre.com.

Agronomy-Energy Operator

Since 1994, County Farm Centre has been providing the Quinte Region with the very best in Agronomy services, Fuel/Home Heat Delivery, Livestock Feed and Retail shopping. Teamwork, collaboration and providing extraordinary customer-service are at the heart of everything we do here and now we are looking to add to our team to continue our legacy of serving the Quinte region. We are currently looking for Agronomy/Energy Operators to add to our team. Future advancement into a part sales role is also a possibility within the company. 

 ESSENTIAL JOB FUNCTIONS

Working out of the Belleville Branch this position is a hybrid role where from April-November you will be working as an Agronomy employee running custom application equipment (Vector & Sprayers) for the Spring plant season. Then from November-April you will be working as an Energy employee delivering bulk propane to our customers.

 An ideal candidate must be friendly, a team player, have a great attention to detail and have a strong & clean driving record. They must be able to demonstrate the ability and be eager to learn new tasks and skills that are important to the success and future growth of the County Farm Centre. Some of the daily job functions include:

 Operates heavy equipment (i.e., dry fertilizer applicator, bulk propane delivery vehicle), in a safe and effective manner to minimize risk, injury and property damage.

  1. Applies crop nutrient products to fields and growing crops according to recommended rates and procedures. Records application data according to regulations and standards.
  2. Provide exceptional customer service and ensure accurate safe transportation and delivery of propane to customers.
  3. Drives and operates plant equipment and machinery, such as loaders, forklifts, and/or trucks safely which includes performing the required daily checks to minimize risks, injury, and property damage, inside and/or outside the facility as required.
  4. Other duties as assigned

 REQUIREMENTS

  1. a high school diploma, college diploma, or equivalent, or a combination of experience and training to provide the required knowledge and skills.
  2. Must possess a driving abstract that represents a history of safe operation, as well as the ability to maintain insurability. Must have a valid DZ or A/Z license with air brakes and a minimum of 3 years driving D/Z or A/Z driving experience.
  3. Able to drive both a manual and automatic transmission.
  4. May be required to work extended hours, particularly during peak seasons.
  5. Proven ability to work independently, and in a team-oriented environment, and achieve results through others.
  6. Any prior experience with Custom Application Equipment and or Bulk Propane delivery would be an asset.

 COMPENSATION

  1. Competitive Wages
  2. Benefits
  3. RRSP Plan
  4. Staff Discount

 Job Type: Full-time, Permanent

 BENEFITS

Dental care

Extended health care

RRSP match

Store discount

 SCHEDULE

Monday to Friday – Weekend availability